Sales Engineer – Mechanical Mining & Industrial Equipment Pumps etc – Upington

Posted 2 months ago

Sales Engineer – Mechanical Mining / Industrial Equipment (Pumps etc) – Upington, Northern Cape
Provide high level of customer service related to product sales to effectively increase sales margins in line with budget requirements and business objectives, with a desire to exceed targets.
Ensure quotations and orders are processed in an accurate and timely manner, as well as develop positive solutions to complex challenges.
Conduct work activities which conforms to current company policies and procedures.
Minimum requirements :
• Matric
• Mechanical N4 – higher tertiary qualification
• 3 years’ sales experience in a similar role with knowledge of mining and industrial environment
• Working knowledge of SAP ERP 6.0 and CRM
• Sound pump knowledge
• Excellent interpersonal communication skills
• Problemsolving, customer service, management and multi-tasking skills
• Good marketing and sales skills
• Ability to work under pressure | Be proactive and act on own initiative
• Prioritise and Plan | Time management skills
• Accurate and pay attention to detail
• Be flexible and adaptable
• Able to work on own or as part of a team
• Able to deal with staff on all levels
Key accountabilities :
• Optimise quality of service, business growth and customer satisfaction, as well as maintain and build relationships with customers through enhanced communication and client liaison skills, together with appropriate propositions and ethical sales methods and preparation and submission of quotations
• Record, analyse, report and administer according to systems and requirements (CRM)
• Attend regular client visits, necessary to perform duties and aid business development
• Read and understand technical drawings and product data sheets
• Handle all aspects relating to sales, comprising obtaining enquiries / Tenders, putting together quotations and converting to orders when orders are received
• Establish and maintain customer relationships and support
• Contact with clients on products and updates
• Support and training on pumps and valves as and when required
• Solve problems, provide support with queries and technical information as and when required
• Liaise with consultants, project houses and end users
• Obtain prices from suppliers for quoting purposes
• Track and expedite orders through the system
• Provide customer updates on the progress of orders when requested
• Arrange kick-off meetings with company staff members
• Attend project meetings, collect and deliver all documentation
• Comply with and enforce company policies and procedures, as well as carry out duties in a manner which conforms to current Health and Safety legislation, upholding the company’s Health and Safety Policy
• Carry out all other reasonable tasks that may be delegated from time to time
• Assist fellow employees with daily functions as and when required

Job Features

Job CategoryIndustrial, Mining, Sales

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