Branch Manager – Aftermarket Mining & Construction Parts & Spares - Middelburg

Role Purpose: The Remote Depot Manager will be responsible for overseeing the efficient operation of a regional depot supplying aftermarket mining and construction equipment parts and spares. This role acts as the on-the-ground representative of Head Office, ensuring operational excellence, customer satisfaction, and strict compliance with company policies, while driving depot growth and profitability.

Minimum requirements:

·        Diploma/Degree in Supply Chain, Logistics, Business, or related field (preferred).

·        5+ years’ experience in depot/warehouse management, preferably in the mining, construction, or industrial parts sector.

·        Solid understanding of aftermarket parts distribution, inventory management, and logistics.

·        Strong computer literacy (ERP systems, MS Office).

·        Valid driver’s licence.

Key Responsibilities:

Depot Operations & Inventory:

·        Manage daily depot operations including receiving, storage, dispatch, and stock control.

·        Maintain optimal stock levels based on head office forecasts and regional demand.

·        Ensure all goods are handled, stored, and dispatched in line with quality and safety standards.

·        Conduct regular stock counts and reconcile variances with Head Office.

Customer Service & Sales Support:

·        Act as the primary local contact for customers in the region.

·        Provide technical support and guidance on aftermarket parts and spares.

·        Co-ordinate with Head Office sales team to fulfil orders and resolve customer issues.

·        Foster strong customer relationships to encourage repeat business and market growth.

Administration & Reporting:

·        Submit weekly and monthly reports to Head Office covering stock, sales, expenses, and performance KPIs.

·        Ensure all depot transactions (invoices, purchase orders, delivery notes) are processed accurately and on time.

·        Adhere to all company financial controls, credit management policies, and compliance procedures.

Logistics & Supply Chain:

·        Co-ordinate incoming deliveries from suppliers or Head Office distribution centres.

·        Manage outbound dispatches to customers with an emphasis on accuracy and timeliness.

·        Liaise with transport providers to ensure cost-efficient and reliable logistics solutions.

People & Compliance:

·        Supervise depot staff (if applicable), including drivers, warehouse clerks, and support staff.

·        Enforce health, safety, and environmental compliance in line with company and industry standards.

·        Train and develop team members to ensure service and operational standards are met.

Key Performance Indicators (KPIs)

·        Stock accuracy and availability   On-time, error-free customer order fulfilment.

·        Depot profitability and cost management.

·        Compliance with head office policies and reporting deadlines.

·        Customer satisfaction and repeat business in the region.

Competencies & Attributes:

·        Strong leadership and decision-making ability.

·        Customer-centric with excellent communication and relationship-building skills.

·        Highly organized, detail-oriented, and results-driven.

·        Ability to work independently while maintaining close alignment with Head Office.

·        High integrity and accountability.

Salary offer: Negotiable dependant on skills/experience